Software As A Service (SAAS)
Software as a Service (SaaS). The once-disruptive is now mainstream.
Fueled by accessibility, flexibility, and cost-effectiveness
The Software-as-a-Service market went into overdrive in the past few years. Changes that began during the pandemic are business-as-usual.
SaaS-based applications account for about 70% of the programs businesses use to manage their finances, security, customer data, etc.
That figure is expected to rise to 85% in the next few years as the overall cloud market surpasses $800 billion by 2025.
Our Solutions
How we service your industry
Our experience in the SaaS industry runs very deep and extends beyond the contact center. TheApplication Development and Engineering Services teams have built platforms and mobile apps, managed network integrations, and engaged in deep-dive data analysis. The result is a working knowledge of the service-related issues that companies worry about: scalability to handle growth, consistent quality, and a track record of helping clients grow their businesses by providing customers with “wow” experiences.